Carlauren Express Hotels Privacy Policy
Carlauren Lifestyle Resorts

A registered Data Controller, registration number 09688688
Carlauren Lifestyle Resorts aims to meet the highest standards when collecting and using personal information in accordance with data protection law. This privacy notice tells you about how Carlauren Lifestyle Resorts collects and uses personal information.

Our Privacy Policy

This privacy policy explains what information Carlauren Resorts collects and what the information is used for. If you have any questions or concerns regarding this policy, please contact us at privacy@carlaurengroup.com

We take your privacy seriously and we will only use your personal data in line with the provisions of current data protection legislation. This privacy policy applies only to people interested our products and is not suitable for Carlauren Resort Members.

Who are we?
  • We are Carlauren Lifestyle Resorts Limited ("Carlauren Resorts"), a company incorporated in England. Company Number: 09688688.
  • Our registered address is Unit 3-4, Lynx West Trading Estate, Yeovil, Somerset, England, BA20 2SU.
  • Carlauren Lifestyle Resorts Limited is registered with the Information Commissioner’s Office and our registration number is ZA333624.  We aim to meet the highest standards when collecting and using personal information in accordance with data protection law. This privacy notice tells you about how Carlauren Group collects and uses personal information.
How do we collect personal information?
  • By receiving information from advertising, online and in print publications.
  • By purchasing data from third party data providers such as Experian or companies like them and in accordance with current data protection law.
  • Basic personal data is collected by electronic means or paper forms being returned to us.
  • Occasionally we may also send postal marketing materials to you, using data we receive from third party sources.
  • In addition, we may send unnamed postal advertising by using – for example – post code data rather than anything which personally identifies you.
Why do we collect your information?
  • Personal data is processed in order to provide you with information via electronic, postal or telephonic media, depending on the information we hold.  For example, we will only contact you by post if we only have your postal address.
  • We will not telephone you if you have not given us your telephone number.
  • To follow up on an enquiry you have made, we rely on the consent given by you.
  • We will continue to send you marketing material for a maximum of 12 months since we last heard from you, unless you tell us that you no longer wish to receive our communications.
  • If at any time you wish to opt out of such material, you can stop receiving mailings and information by emailing privacy@carlaurenresorts.com quoting your name and postcode and asking to be removed from our contact list.
Sharing information
  • We treat all information we hold about you as private and confidential. In order to offer you the best level of service, we may share your personal information with our service providers, and other third parties
  • We rely on third parties to provide services and products on our behalf and may share your personal information with them as appropriate. Generally, our service providers are contractually obliged to protect your personal information and may not otherwise use or share your personal information, except as may be required by law. We may use service providers to communicate news and deliver promotional and transactional materials to you on our behalf, including personalized online and mobile advertising in accordance with your preferences and applicable law.
  • Or where we are required or permitted to do so by law, including meeting our regulatory obligations; it is required by law enforcement, fraud prevention or credit reference agencies.
How is your information used?
  • The personal data (including any special categories of data) provided to us when you apply to become a Carlauren Resorts Member is used to:
  • Assess the application;
  • Form the basis of the contract between you and Carlauren Resorts;
  • Confirm compliance with ‘Anti-Money Laundering’ and ‘Countering the Financing of Terrorism’ regulations and guidelines. This may involve carrying out checks with credit reference agencies and other specialised databases in order to comply with our regulatory obligations.
Carlauren Express Hotels

To Book
Select your Hotel or email enquiries@carlaurenexpresshotels.com